Last updated: September 3, 2026
This Privacy Policy explains how Bital Services Inc. (“Bital Services,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit bitalservices.com, submit a website form, request a quote, or communicate with us about our fleet-technology installation services.
Information We Collect
Information you provide. We may collect your name, telephone number, email address, requested service, fleet or vehicle details, project notes, preferred scheduling information, how you heard about us, and any other information you choose to provide.
Information collected automatically. Our website and service providers may collect technical information such as your IP address, browser or device information, approximate location derived from your IP address, time zone, referring page, landing-page URL, form-submission date and time, and campaign or UTM information. Cookies and similar technologies may also be used for site operation, security, performance measurement, and lead attribution.
Communications. If you contact us by email, telephone, text message, or a website form, we may retain the communication and related contact information.
How We Use Information
- Respond to inquiries and provide requested information.
- Prepare estimates or quotes and coordinate installation services.
- Schedule work and provide service-related communications.
- Maintain customer and lead records in our customer relationship management system.
- Understand how customers find us and improve our website, services, SEO, and visibility in search engines and AI assistants.
- Protect the website, prevent spam or fraud, and troubleshoot technical problems.
- Comply with legal obligations and enforce applicable agreements.
Text Messages
If you provide a mobile number and give the requested consent, Bital Services may send service-related text messages concerning your inquiry, quote, appointment, or installation. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent to receive text messages is not a condition of purchasing services.
Cookies, Analytics, and Online Tracking
We and our service providers may use cookies and similar technologies that are necessary for website functionality, embedded forms, security, spam prevention, performance measurement, and attribution. You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.
Some browsers offer a “Do Not Track” signal. Because there is no universally accepted standard for responding to these signals, our website may not respond to them. We do not sell or rent personal information and do not use lead information for cross-context behavioral advertising.
How We Disclose Information
We may disclose information to service providers that help us operate the website and respond to customers, including website hosting, WordPress and Jetpack services, website forms, GoSmarterFlow/HighLevel CRM, email and text-message delivery, analytics, content delivery, and security or spam-prevention providers. These providers may process information only for the services they provide to us and under their own applicable terms and privacy practices.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate misuse, or complete a business transaction such as a merger or transfer of assets.
We do not sell or rent personal information. We do not share lead or customer information with third parties for their independent advertising purposes.
Data Retention
We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and tax records, resolve disputes, protect against fraud, and meet legal obligations. Retention periods vary according to the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed to be completely secure.
Your Choices and Privacy Rights
Depending on where you live, you may have rights concerning your personal information, including the right to request access, correction, or deletion. You may also withdraw consent for text messages by replying STOP. To submit a privacy request, contact us using the information below. We may need to verify your identity, and legal exceptions may apply.
Children’s Privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Bital Services is not responsible for their content or privacy practices.
Changes to This Policy
We may update this Privacy Policy as our website, services, or legal obligations change. We will post the revised policy on this page and update the “Last updated” date. Material changes may also be communicated through another appropriate method.
Contact Us
Bital Services Inc.
San Bernardino, California
Email: ab@bitalservices.com
Phone: (310) 935-2910